Guest Guidelines

Clear standards for your lakefront stay

Everything you need to know about check-in, estate care, and equipment use during your stay on Berlin Lake.

Estate Policies

Categories and guidelines

General

General House Rules

Quiet hours begin at 10:00 PM to respect neighboring properties along the shore. Smoking is strictly prohibited inside the residence, and all outdoor gatherings must remain respectful of the private acreage.

Checkout

Check-Out Instructions

Standard check-out is by 10:00 AM. Please gather used towels, start the dishwasher, secure all sliding doors and windows, and leave keyless locks engaged upon departure.

Access

Access Information

High-speed Wi-Fi details and connection passwords are posted in the main living area. The private hot tub and vintage pinball machine include dedicated laminated instruction guides on-site.

Pets

Pet Rules

Well-behaved dogs are welcome with prior approval. Pets must remain off upholstered furniture and be cleaned up after across all private estate grounds and waterfront areas.

Simple Procedures

Arrival and departure steps

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Keyless Arrival

Wi-Fi & Entertainment

Hot Tub Setup

Departure Checklist

Use your unique keypad code sent prior to 4:00 PM to unlock the front entryway and step straight into the property.

Connect to the high-speed network using the card on the counter and review instructions for the hot tub and pinball machine.

Remove the thermal cover carefully, adjust desired temperatures using the digital panel, and replace the cover after each soak.

Secure all exterior entry points, run the dishwasher, and lock up using the electronic keypad before 10:00 AM.

Need specific rule clarifications?

Reach out directly for special accommodation requests or questions about our estate guidelines.